At Moving Solutions for Seniors, our passion lies in helping seniors and their families make smooth, supported transitions from one home to another. We understand that moving can be an emotional and physically demanding process, and we’re here to make it easier every step of the way. We are at the forefront of the moving and relocation industry and pride ourselves on delivering efficient and tailored services to meet the unique needs of each client.
Serving Kelowna, West Kelowna, Lake Country, Peachland, Summerland, and surrounding areas, our senior move specialists provide compassionate guidance and hands-on assistance tailored to your needs. From downsizing and organizing to designing and setting up your new space, we take care of the details so you can focus on what matters most.
My name is Paula Fiander, though most of my clients know me simply as the Move Lady.
When my parents began downsizing, I helped them sort through their 2,900 sq. ft. home — and two barns — to transition into a cozy 1,000 sq. ft. home in a retirement community. Despite being organized, I quickly realized how emotionally and physically exhausting this process could be. I remember wondering, What would my parents have done if I couldn’t take time off work to help them?
That question became the inspiration behind Moving Solutions for Seniors — a service designed to support seniors and their families through every step of the moving process.
“A move, downsizing and settling into a new home can often be physically and emotionally overwhelming. We will coordinate and support you in your relocation needs.”
A move to a new home always begins with a decision. Sometimes it’s proactive — a desire for a simpler lifestyle or to be closer to family — and sometimes it’s prompted by changing health needs. Whatever the reason, there’s a moment when a senior recognizes it’s time to move forward.
At Moving Solutions for Seniors, we understand that this transition can feel overwhelming. That’s why we go beyond packing boxes — we guide seniors and their families through the entire process with compassion, care, and expertise.
Our goal is to make every move a “rightsizing” experience — one that celebrates a new chapter rather than focusing on what’s being left behind.
Thoughtful preparation sets the stage for a smooth transition. We work closely with seniors and their families — whether local or at a distance — to create a clear, organized, and personalized plan.
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Floor plan design and consultation for the new home: measuring your furniture and measuring your new home space to ensure your furniture will fit ahead of time.
Packing material provided: book boxes, 2cube, 4cube, art boxes and wardrobes to hang clothing.
Help clients maintain focus, sort and make decisions on the items that will fit in the new space.
Professionally packing the contents being moved to your new home, to be ready for movers arrival.
Schedule for packing is flexible to the clients needs.
Prepare photographs of how items are arranged in cabinets, cupboards, curio: We are mindful of keeping the clients contents set up similar.
Provide emotional support to the client, and help with challenges during the move.
With this thoughtful approach, we help seniors feel confident, supported, and ready for what’s next.
When the process is handled with care, moving day can actually be exciting! Our team ensures everything runs smoothly so you can focus on settling in, not stressing out.
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Assistance in finding reputable movers and arranging your move in date.
Serve as a point person and direct movers when they arrive at current residence and at new residence.
In the AM of the move we will load coolers with food, pack up final electronic from TV, computer, phones, pack bedding, hang clothing into wardrobes, and final kitchen items coffee maker etc.
At your new home, we ensure furniture placement as previously planned in the floorplan, with consideration for safety and convenience.
Unpacking/put away of belongings after the move, including the set up of clock radios and appliances.
SHAW or TELUS Technician will be arranged by client, is supported by us to ensure function.
Picture and mirror placement, as previously planned, can be done day of the move or we can come back on another day that suits your schedule.
Packing material and trash removal from site.
When you arrive at 5 PM, your new home is ready, so you can put the finishing touches that make it your own.
With us on your side, moving day feels less like chaos — and more like a fresh start.
Some clients have this phase done after they move out or some clients decide to do it before they move. What ever works best for each situation.
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Pack and sort remaining items going to charity or landfill: packing materials will be supplied.
Complete a photo inventory of items being donated.
Consultation with charity company to arrange items and date for removal and pick up of any remaining furniture and contents going to charity.
Consultation with trash removal company to arrange items and date for pick up and delivery to landfill, recycling depot or Battery Doctor:
Items going to Family, can be packed by Moving Solutions: we can arrange shipping to family in other provinces.
Carpet cleaning Service: when applicable.
Basic cleaning of the previous residence to be ready for new home owners.
Arrange a contact for client for consigning furniture or antique dealer.
Review and final walk through with client.
Whether it’s preparing a home for sale or clearing out a lifetime of memories, we handle every task with dignity, compassion, and care.
Our White Glove Concierge Service offers complete peace of mind — covering every stage of the move, from the first conversation to the final key handover.
This comprehensive service includes all aspects of our Packing, Move In, and Clean Out packages, ensuring that every detail is handled seamlessly.
Our team of seasoned professionals skillfully incorporate your cherished furniture and personal treasures to create a safe, comfortable, and familiar home environment that truly feels like you. With our support, we guarantee a seamless transition to your new beginning.
Belinda Finney
Move Specialist
Stephanie Oslund
Team Lead
Lisa McRorie
Manager
Krista Stoneman
Move Specialist
Sonia Kinsman
Move Specialist
Jessica Portugal
Move Specialist
Interested in working with us? Reach out to us to see if you’re a fit!
Twyna Cross
Move Specialist
Testimonials
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Carole and I thank you and your staff for a most professional and trouble free move. We will not hesitate to recommend your services to others.
All the best,
Peter & Carole
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You are truly great at what you do!! It has been so obvious with the clients of mine that you have worked with - - that you eliminate so much of the stress and anxiety associated with these lifestyle adjustments and relocations.
I look forward to many more cooperative referrals.
Gerry,
The Fraser Hawley Group
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Wish to thank each and all of you who got us through so smoothly - a task we saw as unimaginable!
Again, a spcial thank you to the extra time given by those who so expertly hung our paintings - a job so well done!
Sincerely,
Shirley & Gremand Rochon
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Thank you very much for the speedy, efficient, and friendly way in which you moved my chattels from the Meadows to Missionwood.
Your pleasent, competent and thoughtful way in which you organized all the details is most appreciated. Thank you all again for your kind services and delivery.
With best regards,
Lita Claske
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This is the second time that I have used Moving Solutions and I really can’t say enough wonderful things about them. Paula and her team are amazing. They are professional, efficient, creative and they handle everything that comes their way.
With almost no notice, Paula found time in her week to fit in a move to long term care. Within a few hours, her team had sorted and packed what was required and turned what was a cold like hospital like room into a cozy bed sitting room. Even the staff at the care home were impress. They knew exactly what items to bring, how to set everything up and filed the empty walls with paintings and pictures. I am so grateful to them for making this so easy.
Peggy
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Now that I am installed in my new home in Regency Northwood, I take great personal pleasure in writing this to you and about your Super Team. Simply put, you and your team are consummate professionals! I cannot thank you all enough for easing me through what I thought was going to be a traumatic experience. With all of the other events in my current life, I approached this impending move with a great deal of trepidation and anxiety. However, the manner in which you and the team “took over’ left me in awe and profoundly impressed at your energy and professionalism during the three stages of the move, i.e. packing, moving and unpacking, that were carried out just as you described. It went off without a hitch and with very little input required from yours truly!
It’s always gratifying to hear of an excellence and then personally experience it such as I di in this move. I thank you Paula, Lisa, Sonia and Beth for your kindness, efficiency and guidance. I shall spread the word to whomever will listen!
Gratefully, Richard Nassar
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This note is sent your way to say a BIG thanks for all that you and your team do. This is the second time you moved us.
Your team is caring, thoughtful and helpful and you make sure all the details are well executed. We are so appreciative!!!!
Molly and John
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Thank you for working with me. Your input, design ideas and designing the floor plan were greatly appreciated. Moving from my house to a smaller suite demanded major downsizing, not always easy. Each time you (Paula), Belinda, Jody and Lisa were at my house I felt energized that this move was possible. You have very special ladies working with you.
Paula, you and your team are exceptional in reassuring your clients, through example, that a move can be completed with calmness and patience. The professionalism, plus understanding shown, was a special gift. I have shared with various friends, your company, plus the good working relationship you have with clients. Most had not heard of this service and were so glad to know about it.
Coming into my new abode that evening was both suspenseful and exciting. My new place was complete, with artwork exactly where I had hoped or better, and everything set up in an elegant and comfortable manner. I realize that the hard work and thoughtfulness of each of you in those few hours made my new space a home! That evening we all were so delighted and pleased, exploring my beautiful new home.
Please share with everyone involved how pleased I am - from the first day to the completion of the move. I couldn't have managed without your professional service, plus the understanding that your clients are making major lifestyle changes.
With sincere thanks,
Catrina
PS: I loved the service so much I had them move me again six month later, into a bigger suite ... another great experience …
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A few months ago I had the pleasure of being moved from my home to Westwood Retirement Resort by "Moving Solutions for Seniors". What a wonderful experience it was. They are an awesome team; very caring, careful with your precious belongings, and have everything put in place with pictures hung. My new home was all done in a day. This team is genuinely on your side when you need to move. Exemplary!
(Mrs.) Helen Pratt
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We have used the services of Paula and her team on several occasions over the last few years to assist elderly family members with moves. Each time, after communicating any specific wishes of the individuals involved, we were able to leave the details of the move to Paula. She and her team:
assessed floor space of new dwellings and made recommendations as to furniture placement (floor plan),
made all necessary arrangements for movers,
supervised the move on moving day,
placed furniture, pictures and other belongings in the new accommodation,
identified articles suitable for consignment and transferred them to the appropriate outlet, and made arrangements with local charities to take whatever was left over.
We found that Paula had a good working relationship with the assisted living facilities in question and was able to match moves to limited elevator availability.
Sometimes it is not easy to deal with elderly seniors and their families about moves that often have an emotional impact. We found, without fail, that Paula and her team exercised tact and compassion, doing whatever they could to smooth the way. I recall one instance, in particular, when my father's face lit up as he walked through the door of the new assisted living suite and found how well they had done their job. It was just like home again.
We remain grateful for all their assistance.
HeatherJust Like Home Again
We have used the services of Paula and her team on several occasions over the last few years to assist elderly family members with moves. Each time, after communicating any specific wishes of the individuals involved, we were able to leave the details of the move to Paula. She and her team:
assessed floor space of new dwellings and made recommendations as to furniture placement (floor plan),
made all necessary arrangements for movers,
supervised the move on moving day,
placed furniture, pictures and other belongings in the new accommodation,
identified articles suitable for consignment and transferred them to the appropriate outlet, and made arrangements with local charities to take whatever was left over.
We found that Paula had a good working relationship with the assisted living facilities in question and was able to match moves to limited elevator availability.
Sometimes it is not easy to deal with elderly seniors and their families about moves that often have an emotional impact. We found, without fail, that Paula and her team exercised tact and compassion, doing whatever they could to smooth the way. I recall one instance, in particular, when my father's face lit up as he walked through the door of the new assisted living suite and found how well they had done their job. It was just like home again.
We remain grateful for all their assistance.
Heather
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So glad to have found your services. Coming out of province to clean out my mother in laws condo was overwhelming. Your one stop service covered all our needs. Having you knowing the different resources in town and managing it all for us was a wonderful relief.
Carol Hickman
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It is now over a month since we moved to our new home. I can’t begin to tell you how Moving Solutions For Seniors made our move a real pleasure. Our home sold in 5 days and since we had only a very short time to re-locate, Moving Solutions for Seniors came to our rescue almost the next day, arriving on the scene with large packing boxes, paper, and a staff who knew exactly how to organize everything. We had been in our home 10 years, moved only twice since arriving in Kelowna so had accumulated a great deal. We wanted to give away many things to charities and you helped us with that, along with transporting anything that we no longer needed. Paula came every day and was so helpful and cheerful. Since our suite was vacant, you measured the rooms and helped us to fit in all our furniture. Our moving day, we left our home at 8 a.m. and arrived at our new home at 4 p.m. We couldn’t believe what a wonderful job they had done. Every piece of furniture was in place, everything was unpacked, beds made, food in the frig and freezer, every ornament and book in place and some pictures already hanging. The bouquets of tulips were lovely; there was not a box or scrap of paper anywhere. They came back the next day to help us hang the rest of the pictures. Thank you and your wonderful staff for making our move so pleasant.
Jack and Grace Mighton,
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Paula, My wife, Irene Claggett and I would like to thank you for sending us a beautiful plant last week. We have lived at Missionwood for just over a month and are beginning to settle in. It certainly is a lifestyle change for us.
We want to express our thanks and appreciation for all of your assistance with our move from 1020 Lanfranco to Missionwood. While it was the most difficult move either of us has experienced because of radical downsizing, you and your colleagues did a fantastic job in preparing for, and carrying out the move. It's amazing how much "stuff" one accumulates over the years. Your professionalism and expertise were certainly noted throughout the moving process, hastened somewhat when our townhouse sold in one day.
Moving day was something else. In less than an hour and a half, the furniture, clothing and personal effects were gone, leaving Irene and me to tidy up the house. Less than six hours later, the telephone rang and we were informed that our new apartment at Missionwood was now ready. We were totally amazed upon our arrival to see the apartment totally furnished, cupboards filled, TV music playing, computer set up and everything in sparkling order. Not an empty cardboard box to be seen. We have never experienced such a service. Paula, your company, and their professionalism is special. We cannot thank you enough.
Needless to say, we rave about your Moving Solutions service to one and all.
Thanks again, Irene and Fred
Irene Claggett & Fred Glynn
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Special thanks to you and your team!!!
Giving thanks for the wonderful people you are. Thank you for helping my parents!!!
We could not have done it with out the support. Wonderful work!
Mary, Joe & Sharon
Our Partners
Kelowna Community Food Bank
MCC
Mission Thrift
Ukranian Thrift
Re-Store
Families in need
Local Churches
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